Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Xpozure Marketing, LLC, doing business as Stratbotic ("Stratbotic," "Provider," "we," "us," or "our"), collects, uses, stores, processes, shares, and protects information obtained through our websites, landing pages, software systems, dashboards, automations, AI tools, communication systems, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge and agree to this Privacy Policy.

1. Who We Are

Stratbotic is powered by Xpozure Marketing, LLC, located in Center Valley, PA 18034, Lehigh County, Pennsylvania.

Support & Privacy Contact: support@xpozuremarketing.com

2. Information We Collect

We may collect information directly from Clients, website visitors, leads, integrations, connected systems, or third-party platforms. Collected information may include:

Business Information

business name, company details, service areas, websites, branding materials, social media profiles

Contact Information

names, email addresses, phone numbers, mailing addresses

Account Information

usernames, passwords, API credentials, dashboard access credentials, billing details

Payment Information

Payments are processed through third-party processors such as Stripe. Stratbotic does not directly store full payment card details.

Technical & Usage Data

IP addresses, browser types, operating systems, device information, session activity, cookies, usage logs, click behavior, referring websites

Communication Data

emails, text messages, chatbot conversations, AI voice interactions, support requests, recorded calls, call transcripts, AI-generated transcripts

Marketing & Campaign Data

advertising performance, campaign analytics, conversion data, lead activity, attribution tracking, customer engagement metrics

3. How We Use Information

We may use collected information to:

Provide and improve Services

Onboard Clients and manage accounts

Process payments and deliver support

Operate automations and provide reporting

Analyze performance and optimize campaigns

Improve AI systems and workflows

Troubleshoot issues and monitor platform stability

Communicate with Clients

Fulfill legal obligations

Prevent abuse or fraud

4. AI Systems & Automation Data Usage

Certain Services utilize artificial intelligence, machine learning systems, automation tools, AI voice technologies, chatbot systems, and transcription systems.

Systems Used

  • Artificial intelligence
  • Machine learning systems
  • Automation tools
  • AI voice technologies
  • Chatbot systems
  • Transcription systems

Data May Be Used For

  • Operational improvement
  • System optimization
  • Workflow enhancement
  • Reporting and debugging
  • Analytics
  • AI training in de-identified or aggregated form

We do not intentionally use personally identifiable customer information to publicly train generalized AI systems without appropriate safeguards.

5. Call Recording & Transcription

Calls, messages, chatbot interactions, and communications processed through the Services may be recorded, transcribed, analyzed, monitored, and stored for the following purposes:

Quality Assurance

Operational Improvement

Support & Reporting

Automation Enhancement

Analytics

Clients are solely responsible for ensuring compliance with all applicable recording laws, consent laws, privacy laws, telecommunications laws, and AI disclosure requirements.

6. SMS & Email Communications

By interacting with the Services, Clients may receive the following types of communications:

Operational Emails

Onboarding Emails

Billing Notices

Support Communications

Automation Notifications

Marketing Communications

SMS Notifications

Clients may opt out of marketing communications at any time through unsubscribe links or by contacting support. Operational and account-related communications may still be sent when necessary.

7. Cookies & Tracking Technologies

Stratbotic may use the following technologies to improve user experience, measure performance, analyze traffic, optimize campaigns, and monitor usage patterns:

Technologies We Use

  • Cookies
  • Analytics tools
  • Tracking pixels
  • Session tracking
  • Performance monitoring tools
  • Attribution systems

Purposes

  • Improve user experience
  • Measure performance
  • Analyze traffic
  • Optimize campaigns
  • Monitor usage patterns

Third-party services such as Google, Meta, analytics providers, and advertising networks may also use tracking technologies.

8. Sharing of Information

We may share information with the following parties solely as reasonably necessary to provide and support the Services:

Affiliated Operational Partners

Software Vendors & Fulfillment Providers

Cloud Hosting Providers

Telecom Providers

CRM Providers

AI Providers

Payment Processors

Analytics Providers

Advertising Platforms

Directory / Listings Networks

We do not sell personal information in the traditional sense of selling customer lists to unrelated third parties.

9. Third-Party Platforms

The Services may integrate with third-party systems. These third parties maintain independent privacy practices and policies. Stratbotic is not responsible for the privacy or security practices of third-party providers.

Google

Meta

OpenAI

Anthropic

Stripe

Telecom Providers

CRM Platforms

Directory Networks

10. Data Security

We implement commercially reasonable safeguards intended to protect information from unauthorized access, misuse, disclosure, alteration, and destruction.

Unauthorized Access

Misuse

Disclosure

Alteration

Destruction

However, no system, platform, transmission method, or storage environment can be guaranteed completely secure. Clients acknowledge and accept the inherent risks associated with internet-based technologies and third-party systems.

11. Data Retention

We may retain information for the following purposes:

As long as reasonably necessary to provide Services

For operational purposes

For compliance obligations

For dispute resolution

For legal defense

For backup and recovery purposes

Upon cancellation or termination, certain data may be deleted, archived, or retained at Provider's discretion where permitted by law.

12. Client Responsibilities

Clients are solely responsible for:

  • Obtaining required customer consents
  • Maintaining lawful privacy notices
  • Complying with applicable privacy laws
  • Complying with SMS/email laws
  • Complying with recording consent laws
  • Ensuring lawful use of uploaded data

Applicable Regulations Include:

1

TCPA

2

CAN-SPAM

3

GDPR

4

CCPA / CPRA

5

State Privacy Laws

6

Applicable International Regulations

Stratbotic does not provide legal advice.

13. Children's Privacy

The Services are not directed toward individuals under eighteen (18) years of age.

We do not knowingly collect personal information from children.

14. Your Rights

Depending on applicable law, individuals may have rights regarding their personal information:

Access to Data

Correction of Data

Deletion Requests

Restriction Requests

Opt-Out Requests

Requests may be submitted to support@xpozuremarketing.com. We reserve the right to verify identity before processing requests.

15. International Users

The Services are operated primarily in the United States. By using the Services, international users acknowledge that information may be transferred to, processed, and stored in the United States and other jurisdictions where service providers operate.

16. Changes to This Privacy Policy

Stratbotic may update this Privacy Policy periodically. Updated versions become effective upon posting. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

17. Contact Information

Stratbotic — Powered by Xpozure Marketing, LLC

Center Valley, PA 18034

Lehigh County, Pennsylvania

Privacy & Support Contact: support@xpozuremarketing.com