This Privacy Policy describes how Xpozure Marketing, LLC, doing business as Stratbotic ("Stratbotic," "Provider," "we," "us," or "our"), collects, uses, stores, processes, shares, and protects information obtained through our websites, landing pages, software systems, dashboards, automations, AI tools, communication systems, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge and agree to this Privacy Policy.
1. Who We Are
Stratbotic is powered by Xpozure Marketing, LLC, located in Center Valley, PA 18034, Lehigh County, Pennsylvania.
We may collect information directly from Clients, website visitors, leads, integrations, connected systems, or third-party platforms. Collected information may include:
Business Information
business name, company details, service areas, websites, branding materials, social media profiles
Troubleshoot issues and monitor platform stability
Communicate with Clients
Fulfill legal obligations
Prevent abuse or fraud
4. AI Systems & Automation Data Usage
Certain Services utilize artificial intelligence, machine learning systems, automation tools, AI voice technologies, chatbot systems, and transcription systems.
Systems Used
Artificial intelligence
Machine learning systems
Automation tools
AI voice technologies
Chatbot systems
Transcription systems
Data May Be Used For
Operational improvement
System optimization
Workflow enhancement
Reporting and debugging
Analytics
AI training in de-identified or aggregated form
We do not intentionally use personally identifiable customer information to publicly train generalized AI systems without appropriate safeguards.
5. Call Recording & Transcription
Calls, messages, chatbot interactions, and communications processed through the Services may be recorded, transcribed, analyzed, monitored, and stored for the following purposes:
Quality Assurance
Operational Improvement
Support & Reporting
Automation Enhancement
Analytics
Clients are solely responsible for ensuring compliance with all applicable recording laws, consent laws, privacy laws, telecommunications laws, and AI disclosure requirements.
6. SMS & Email Communications
By interacting with the Services, Clients may receive the following types of communications:
Operational Emails
Onboarding Emails
Billing Notices
Support Communications
Automation Notifications
Marketing Communications
SMS Notifications
Clients may opt out of marketing communications at any time through unsubscribe links or by contacting support. Operational and account-related communications may still be sent when necessary.
7. Cookies & Tracking Technologies
Stratbotic may use the following technologies to improve user experience, measure performance, analyze traffic, optimize campaigns, and monitor usage patterns:
Technologies We Use
Cookies
Analytics tools
Tracking pixels
Session tracking
Performance monitoring tools
Attribution systems
Purposes
Improve user experience
Measure performance
Analyze traffic
Optimize campaigns
Monitor usage patterns
Third-party services such as Google, Meta, analytics providers, and advertising networks may also use tracking technologies.
8. Sharing of Information
We may share information with the following parties solely as reasonably necessary to provide and support the Services:
Affiliated Operational Partners
Software Vendors & Fulfillment Providers
Cloud Hosting Providers
Telecom Providers
CRM Providers
AI Providers
Payment Processors
Analytics Providers
Advertising Platforms
Directory / Listings Networks
We do not sell personal information in the traditional sense of selling customer lists to unrelated third parties.
9. Third-Party Platforms
The Services may integrate with third-party systems. These third parties maintain independent privacy practices and policies. Stratbotic is not responsible for the privacy or security practices of third-party providers.
Google
Meta
OpenAI
Anthropic
Stripe
Telecom Providers
CRM Platforms
Directory Networks
10. Data Security
We implement commercially reasonable safeguards intended to protect information from unauthorized access, misuse, disclosure, alteration, and destruction.
Unauthorized Access
Misuse
Disclosure
Alteration
Destruction
However, no system, platform, transmission method, or storage environment can be guaranteed completely secure. Clients acknowledge and accept the inherent risks associated with internet-based technologies and third-party systems.
11. Data Retention
We may retain information for the following purposes:
As long as reasonably necessary to provide Services
For operational purposes
For compliance obligations
For dispute resolution
For legal defense
For backup and recovery purposes
Upon cancellation or termination, certain data may be deleted, archived, or retained at Provider's discretion where permitted by law.
12. Client Responsibilities
Clients are solely responsible for:
Obtaining required customer consents
Maintaining lawful privacy notices
Complying with applicable privacy laws
Complying with SMS/email laws
Complying with recording consent laws
Ensuring lawful use of uploaded data
Applicable Regulations Include:
1
TCPA
2
CAN-SPAM
3
GDPR
4
CCPA / CPRA
5
State Privacy Laws
6
Applicable International Regulations
Stratbotic does not provide legal advice.
13. Children's Privacy
The Services are not directed toward individuals under eighteen (18) years of age.
We do not knowingly collect personal information from children.
14. Your Rights
Depending on applicable law, individuals may have rights regarding their personal information:
Access to Data
Correction of Data
Deletion Requests
Restriction Requests
Opt-Out Requests
Requests may be submitted to support@xpozuremarketing.com. We reserve the right to verify identity before processing requests.
15. International Users
The Services are operated primarily in the United States. By using the Services, international users acknowledge that information may be transferred to, processed, and stored in the United States and other jurisdictions where service providers operate.
16. Changes to This Privacy Policy
Stratbotic may update this Privacy Policy periodically. Updated versions become effective upon posting. Continued use of the Services constitutes acceptance of the updated Privacy Policy.