SMS, Email & Communication Consent Policy

Last Updated: May 2026

This SMS, Email & Communication Consent Policy ("Communication Policy") explains how Stratbotic, powered by Xpozure Marketing, LLC ("Stratbotic," "Provider," "we," "us," or "our"), may send communications through email, SMS, AI systems, automation systems, voice technologies, and related communication channels. By submitting forms, scheduling consultations, interacting with automations, using the Services, or providing contact information, you acknowledge and agree to this Communication Policy.


1. Consent to Communications

By interacting with Stratbotic or using the Services, you expressly consent to receive communications from Stratbotic and affiliated operational systems, including:

  • Emails
  • Text messages (SMS)
  • Phone calls
  • AI-assisted communications
  • Chatbot communications
  • Automated reminders
  • Appointment notifications
  • Onboarding communications
  • Support messages
  • Billing notifications
  • Marketing communications
  • Workflow automations

Communications may be sent using:

  • Automated systems
  • AI-assisted technologies
  • CRM automations
  • Prerecorded technologies
  • AI voice systems
  • Third-party communication providers

Consent is not a condition of purchase.


2. Types of Communications

Communications may include:

Operational Communications:

  • Onboarding instructions
  • Support updates
  • Billing notifications
  • System alerts
  • Appointment reminders
  • Account notices
  • Reporting notifications

Marketing Communications:

  • Promotions
  • Announcements
  • Newsletters
  • Educational content
  • Feature updates
  • Service recommendations
  • Special offers

AI & Automation Communications:

Certain communications may be AI-assisted, automatically generated, workflow-triggered, AI-transcribed, chatbot-delivered, or automation-driven. Clients acknowledge that some interactions may involve AI-powered systems rather than live personnel.


3. SMS Messaging Disclosure

Message frequency may vary. Message and data rates may apply depending on your carrier and plan. Supported carriers are not liable for delayed or undelivered messages.

Stratbotic does not guarantee:

  • Message delivery
  • Delivery timing
  • Uninterrupted carrier performance

4. Opt-Out Rights

Recipients may opt out of marketing SMS communications at any time by:

  • Replying STOP
  • Following unsubscribe instructions
  • Contacting support

Recipients may opt out of marketing emails through unsubscribe links included in applicable emails.

Even after opting out of marketing communications, Stratbotic may still send transactional messages, billing notices, operational communications, account-related notices, and support communications where legally permitted.


5. Client Responsibility for Customer Communications

Clients using Stratbotic systems for customer communications remain solely responsible for:

  • Obtaining lawful consent
  • Maintaining compliant opt-in procedures
  • Honoring opt-out requests
  • Complying with SMS laws
  • Complying with email marketing laws
  • Maintaining lawful customer databases
  • Complying with recording disclosure requirements
  • Complying with telecommunications laws

Including compliance with: TCPA, CAN-SPAM, state telemarketing laws, carrier regulations, privacy laws, and applicable federal and state regulations.

Stratbotic does not provide legal advice.


6. AI Voice & Call Technologies

Certain Services may include:

  • AI voice agents
  • Automated call routing
  • Call transcription
  • AI-assisted intake systems
  • AI-generated summaries

Calls processed through these systems may be recorded, monitored, transcribed, and analyzed for operational improvement, reporting, training, quality assurance, and workflow optimization.

Clients are responsible for ensuring compliance with applicable recording and disclosure laws.


7. Communication Security

While Stratbotic implements commercially reasonable safeguards, no communication method can be guaranteed completely secure. Clients acknowledge risks associated with:

  • Email transmissions
  • SMS systems
  • Internet-based communications
  • Third-party telecom providers
  • AI communication systems

Sensitive information should not be transmitted through unsecured communication channels unless appropriate safeguards are used.


8. Third-Party Communication Providers

Communications may be delivered through third-party providers including:

  • Telecom providers
  • Email platforms
  • CRM systems
  • AI providers
  • Automation systems
  • SMS gateways

These providers maintain independent operational systems and policies. Stratbotic is not responsible for delivery failures, carrier filtering, outages, delays, platform disruptions, or third-party restrictions.


9. Modifications

Stratbotic may update this Communication Policy periodically. Updated versions become effective upon posting. Continued use of the Services constitutes acceptance of the revised policy.


10. Contact Information

Stratbotic
Powered by Xpozure Marketing, LLC
Center Valley, PA 18034
Lehigh County, Pennsylvania

Support & Communication Contact: support@xpozuremarketing.com