This SMS, Email & Communication Consent Policy ("Communication Policy") explains how Stratbotic, powered by Xpozure Marketing, LLC ("Stratbotic," "Provider," "we," "us," or "our"), may send communications through email, SMS, AI systems, automation systems, voice technologies, and related communication channels. By submitting forms, scheduling consultations, interacting with automations, using the Services, or providing contact information, you acknowledge and agree to this Communication Policy.
1. Consent to Communications
By interacting with Stratbotic or using the Services, you expressly consent to receive communications from Stratbotic and affiliated operational systems, including:
Emails
Text messages (SMS)
Phone calls
AI-assisted communications
Chatbot communications
Automated reminders
Appointment notifications
Onboarding communications
Support messages
Billing notifications
Marketing communications
Workflow automations
Communications may be sent using:
Automated systems
AI-assisted technologies
CRM automations
Prerecorded technologies
AI voice systems
Third-party communication providers
Consent is not a condition of purchase.
2. Types of Communications
Communications may include:
Operational Communications:
Onboarding instructions
Support updates
Billing notifications
System alerts
Appointment reminders
Account notices
Reporting notifications
Marketing Communications:
Promotions
Announcements
Newsletters
Educational content
Feature updates
Service recommendations
Special offers
AI & Automation Communications:
Certain communications may be AI-assisted, automatically generated, workflow-triggered, AI-transcribed, chatbot-delivered, or automation-driven. Clients acknowledge that some interactions may involve AI-powered systems rather than live personnel.
3. SMS Messaging Disclosure
Message frequency may vary. Message and data rates may apply depending on your carrier and plan. Supported carriers are not liable for delayed or undelivered messages.
Stratbotic does not guarantee:
Message delivery
Delivery timing
Uninterrupted carrier performance
4. Opt-Out Rights
Recipients may opt out of marketing SMS communications at any time by:
Replying STOP
Following unsubscribe instructions
Contacting support
Recipients may opt out of marketing emails through unsubscribe links included in applicable emails.
Even after opting out of marketing communications, Stratbotic may still send transactional messages, billing notices, operational communications, account-related notices, and support communications where legally permitted.
5. Client Responsibility for Customer Communications
Clients using Stratbotic systems for customer communications remain solely responsible for:
Obtaining lawful consent
Maintaining compliant opt-in procedures
Honoring opt-out requests
Complying with SMS laws
Complying with email marketing laws
Maintaining lawful customer databases
Complying with recording disclosure requirements
Complying with telecommunications laws
Including compliance with: TCPA, CAN-SPAM, state telemarketing laws, carrier regulations, privacy laws, and applicable federal and state regulations.
Stratbotic does not provide legal advice.
6. AI Voice & Call Technologies
Certain Services may include:
AI voice agents
Automated call routing
Call transcription
AI-assisted intake systems
AI-generated summaries
Calls processed through these systems may be recorded, monitored, transcribed, and analyzed for operational improvement, reporting, training, quality assurance, and workflow optimization.
Clients are responsible for ensuring compliance with applicable recording and disclosure laws.
7. Communication Security
While Stratbotic implements commercially reasonable safeguards, no communication method can be guaranteed completely secure. Clients acknowledge risks associated with:
Email transmissions
SMS systems
Internet-based communications
Third-party telecom providers
AI communication systems
Sensitive information should not be transmitted through unsecured communication channels unless appropriate safeguards are used.
8. Third-Party Communication Providers
Communications may be delivered through third-party providers including:
Telecom providers
Email platforms
CRM systems
AI providers
Automation systems
SMS gateways
These providers maintain independent operational systems and policies. Stratbotic is not responsible for delivery failures, carrier filtering, outages, delays, platform disruptions, or third-party restrictions.
9. Modifications
Stratbotic may update this Communication Policy periodically. Updated versions become effective upon posting. Continued use of the Services constitutes acceptance of the revised policy.
10. Contact Information
Stratbotic Powered by Xpozure Marketing, LLC Center Valley, PA 18034 Lehigh County, Pennsylvania